This flash file will help you to fix the following. Factory Reset, Remove user lock ie PIN/PASSWORD, Hung on the logo and other software related issues Dead boot fix, LCD Display Fix, No service and Other Related Software Issues This ITEL A16 PLUS ( V016 )File is Fully Tested. Flash Tool: NCK, CM2, and Other SPD Supported flash tools (SPD FLASH TOOL Recommended) Note! No Password!